Does your business operate around the clock? Do you need IT support to be available 24 hours a day 7 days a week?
Our 24/7 IT support solution provides round the clock access to our team of Microsoft Certified Professionals. Take a look at what we offer.
24/ 7 IT Support
24/7 IT Support operates an around the clock help desk, and it primarily focuses on offering technical support for small and large businesses. With the use of world class support platform, our expert technicians at YC Business Solutions tackle any issues you may have, in a systematic manner ensuring that the desired positive outcome is achieved.
YC’s 24/ 7 IT Support delivers IT support services for thousands of computers and guarantee an outstanding experience. With our quality managed IT support, you can save time and money by solving your IT problems at affordable rates anytime, anywhere. As a Microsoft Gold Partner, our support levels adhere to Microsoft’s most stringent standards.
Key Facts About Our 24/ 7 IT Support
- 24/ 7 IT Support Help Desk Manned Round the clock
- Our Virtual 24/ 7 IT Support Department manages & monitors your network
- Instant access to your dedicated help desk team
- Fully inclusive contracts cover site visits and complete support
- Regular site visits for routine system maintenance and support
- Monthly system performance reports
- Warranty management for all equipment
Learn How We Can Help your Business Succeed with Our 24/ 7 IT Support
With our 24/ 7 IT Support, you will get the instant IT support solution you seek at the office or remotely, depending on the situation and what needs to get fixed. This is huge, especially if it comes at a minimal cost. Highlighted are ways we can impact your business:
- Prevention is better than the cure!
We manage your network and resolve faults before they impact your business.
Our network management software is deployed to provide us with a real-time performance analysis of your systems. We are alerted to any potential issues before they arise. Our software monitors all networked devices such as servers, PCs, printers, routers, switches, firewalls and all server-based software.
- Direct access to our own virtual 24/7 IT support Help Desk
All users have direct 24/7 access to our IT Support help desk, which is staffed by Microsoft Certified Professionals (MCPs).
- Remote 24/7 IT support providing rapid resolution of user’s issues
Not only are we able to take control of your PC’s, but we also perform routine tasks such as changing the registry settings, restarting services and manage print queues without disturbing your employee. We have the ability to remotely control your PC or Laptop, whether you are connected to the corporate network or working from home.
- Onsite 24/7 IT support without any additional charges
We are aware that some problems cannot be resolved remotely and an onsite visit may be required, but unlike our competitors there are no additional charges or travel costs for call outs. All support, including onsite, telephone and remote, is included within your fixed monthly fee.
- Management meetings to define your IT support strategy
When we become your Virtual IT Department, understanding your business needs and the way you work is very important. We incorporate regular site visits with your technical manager to ensure your systems are managed well, and your IT strategy is defined.
Contact Us Today to get 24/7 IT support for Your Business
Does your business operate around the clock? Do you need IT support to be available 24 hours a day, seven day a week?
All of our IT Support plans come with unlimited support with targeted response time, both remote and onsite response should it be a fault cannot be repaired remotely. We respond rapidly, 365 days of the year. Our team of specialists will always be ready and able to address any technical need and deliver outstanding IT solutions and service. We strive to form strong relationships with all our clients and staff. In striving to be the best at what we do, we never allow our ambition to succeed or outweigh the interests of our clients.
YC’s 24/ 7 IT support is the perfect solution to solving problems for small to medium sized businesses. We are dedicated to providing fast, professional, innovative and cost-effective IT managed services and solutions to our clients in a reliable manner, to keep their businesses running smoothly and efficiently. Our 24/7 IT support solution provides round the clock access to our team of Microsoft Certified Professionals. Take a look at what we offer.