Complimentary IT support
Information Technology (IT) is undoubtedly a very significant part of a company process that needs technical competencies, which is way beyond the capacity of the present management. YC Business Solutions provides complimentary IT Support Services, Cloud Computing Solutions, managed IT support, and Data Backup to companies and organizations. Our top-notch IT support services are designed to help the business professionals grow, manage, and protect the companay they’ve worked so hard to build.
As a team made of entrepreneurs just like you, we acknowledge that your time and resources are indeed precious and perhaps, you want to stay focused on what’s most important.
So why not leverage our IT support expertise for your business success – whether that’s providing IT support to your workers, protecting your important data, or maintaining your office in the cloud with our hosted solutions.
Key Facts About Our Complimentary IT Support
- IT Support Helpdesk Manned Round the clock
- Virtual IT Department to manage & monitor your network
- Instant access to your dedicated helpdesk team
- Fully inclusive contracts covering site visits and complete support
- Regular site visits for routine systems maintenance and support
- Monthly system performance reports
- Warranty management for all equipment
Learn How We can Help your Business Thrive with Complimentary IT support
Managing your system resolving faults before they impact the business
We deploy our network management software to provide us with a real time analysis of the performance of your systems. It will also alert us to any potential issues before they arise. Our software monitors all networked devices, including servers, PCs, printers, routers, switches, firewalls and all server-based software.
- Direct access to our own virtual IT Support helpdesk
All users have direct 24/7 access to our fantastic IT Support helpdesk, which is staffed by Microsoft Certified Professionals (MCPs).
- Remote IT support providing rapid resolution of user’s issues
Not only are we able to take control of users PCs but we are also able to perform routine tasks such as changing the registry settings, restarting services, manage print queues without disturbing the user. We have the ability to remotely control your PC/Laptop, no matter whether you are connected to the corporate network or working from home.
- Onsite IT support without any additional charges
We are aware that some support problems can’t be resolved remotely, and an onsite visit may be required, but unlike our competitors, there are no additional charges or travel costs for engineer call outs. All support, be it onsite, telephone and remote, is included within your fixed monthly fee.
- Management meetings to define your IT strategy
As your ‘virtual’ IT department it is imperative that we fully understand your business needs, so we incorporate regular site visits with your technical account manager and business account manager to ensure your systems are managed well and your IT strategy is defined, and a roadmap implemented.
- Business of all sizes
From start-ups to enterprises, businesses of all sizes can benefit from our IT support services and highly efficient Service Desk. This will enable them to drive their business forward to increased efficiency, productivity, and success.
Does your business operate around the clock? Need your IT infrastructure to be available and supported 24 hours a day 7 day a week?
No matter what YC Business Solutions you utilize, you can count on experiencing our Remarkable Service Commitment, delivered by a team that is 100% committed to your success and satisfaction. Our 24/7 support solution provides round the clock access to our team of Microsoft Certified Professionals and also the following services
We offer a wide range of managed IT support packages and pay as you go services for all sizes of business and all levels of technical expertise, including support for in-house IT Teams.