Our Proactive IT Support North East and UK

Once a company faces problems with its IT systems, the next thing it does is to set up an arrangement with an IT support service company that will provide them with professional solutions. This wouldn’t just help in reducing the costs of supporting various hardware, but also the maintenance of its software environments across the enterprise.

At YC Business Solutions, we have a comprehensive portfolio of managed IT support services that we provide to our customers no matter the size and type of their business. Our services and technology solutions range from computer networking services, backup, network security, IT infrastructure, data loss, managed IT services, IT disaster recovery planning, various cloud IT computing services & Office 365 migration support, unified communications.

Using our IT support services will help you in greatly simplifying the support accountability of your hardware and software platforms as well as providing you with rapid response to your problems around the clock, as well as throughout the United Kingdom. As an IT Support service company providing managed IT support and remote IT support in the Tees Valley and Tyne and Wear areas, we will use our vast innovative experience to handle your infrastructure seamlessly by applying our award-winning IT solutions. Our core service is fully managed IT support to small medium business in Cleveland, Durham, North Yorkshire, and Tyne & Wear.

Basic Facts About Our Proactive IT Support Services

Over the past 23 years, we have developed a strong reputation for quality and commitment to client satisfaction we have a strong team of specialists who are committed to this goal. Some facts about our IT support services include:

  • Flexible tailored IT support solutions to meet your business needs across every industry sector and organization size
  • Fully outsourced or IT Manager and Special Skill Support Solutions
  • 2 Hour Response to critical calls or “business stoppers”
  • Microsoft Gold Certified Partner

YC Business Solutions extend to the South Coast up through the Midlands and into Scotland. We are passionate about providing an outsourced IT and support solution that surpasses that of an internal team. We offer a whole range of managed IT support and remote IT support services, which include IT consultancy, managed services, disaster recovery planning, offsite backup, and replication, network health checks, wireless and network security audits, pen testing, virtualization consultancy and implementation, software licensing and software asset management consultancy.

As a dynamic and flexible IT support company, we employ diverse approaches when providing our IT services to small and medium businesses. We understand the fact that different businesses have different goals, requirements, and expectations from their IT systems, and as a result, our very flexible support agreements give clients complete piece of mind and allow them to concentrate on developing their business rather than having to worry about maintaining their IT systems.

Why Customers Trust Our Managed IT Support Services

While there are many reasons small and medium sized businesses are switching from standard ad-hoc support contracts to managed services, the primary reason is that they understand the importance of keeping their systems and staff highly productive. Our proactive support looks to prevent problems through the use of IT best practice and regular and constant checks of the devices on your network.

With our managed IT support Service, companies do not need to make an individual handle all IT related tasks as it can make them lose focus on their real job. We are keen on using our innovative IT support services to help businesses improve their customer support service and increase revenue without having to worry about checking if the backups have worked or windows are up to date.

We love giving to our client peace of mind by proactively monitoring their network on a 24/7 basis. We deal with all of IT support issues are under defined service levels, and at known fixed rates.

By partnering with YC in a Managed Service Agreement, we can:

  • Deliver fixed service level agreements to your core services, ensuring system and business up-time giving your business financial certainty with predictable and fixed monthly costs removing the traditional spiked IT capital expenditure.
  • 2 Hour Response to critical calls or “business stoppers.”
  • Keep your systems running while you focus on core business functions.
  • Automate the standard maintenance tasks, such as Windows Updates and Anti-Virus definitions, to ensure your systems are always updated and secure.
  • Increase business efficiency by aligning IT to your business requirements.
  • Reduce business risk by investing in service, not technologies.
  • Give you access to expertise and the advantage of the latest technologies.
  • Deliver you the flexibility and scalability you need to survive in the challenging market conditions today and to still grow in the future.

Want to discuss managed IT support services in the UK for Healthcare Providers, Hospitals, Education & Schools, Banking, Finance, Hospitality, Law Firms, Real Estate Offices, Government, Restaurants, Hotels, Manufacturing, Retail Stores, Medical Facilities & More?

Then connect with us at YC Business Solutions today! All YC Managed Service contracts are governed by a Service Level Agreement (SLA) which guarantees the levels of service a customer can expect in terms of response times and system monitoring.

Speak to a consultant today for a no obligation free consultation and find out how our Proactive Approach to IT services will benefit you call 01642 792567 or click here to contact us now.